APEX HUB at NEX, YOUR RECEPTIONIST IS A VERY, VERY BAD GUY WHO TELL LIES

My friend, let's call her G, she bought a deal from some coupon site, for her mum. It's for spa/ massaging etc, at a company call APEX Hub (located at NEX). It's actually for her mum's birthday. So she called two weeks before the appointment date, to book a weekday, late noon appointment. A guy, took down her appointment for her.

On the day itself, she accompanied her mum to APEX HUB and the first thing she did was to take out the deal voucher print out, and then she told the guy at the recept that she is here for spa/ massage services, and she passed the voucher (which doesn't state any name) to the guy.

The guy didn't even ask her for her name, nor for her appointment time, the guy took a look at the voucher, and then say "OH, this one. We only do by appointment. You don't have an appointment so you cannot do today"

So G told him "I actually made an appointment, you can check for my name and phone number". Then you know what the guy said?

"No i don't see your appointment in my record"

PLEASE, G HASN'T EVEN TELL HIM HER NAME AND CONTACT NUMBER.

Why?!?!?! Not happy to serve customers who bought your company services from deal site at a cheaper price??? THEN DON'T DO COLLABORATION WITH COUPON SITES. FUCKING SMELLY DICK.

So G ask him "How you know?! I haven't even tell you my name and phone number"

Then he reply "Okay, then can i have your name and phone number?"

She gave, then he say "No. There is no appointment booked by you"

She say "How can it be? I remember i spoke to a guy, about two weeks ago! And the guy helped me make my appointment"

Smelly dick say "Which guy? I am the only guy working here. I have never took your appointment before"

So she say "No no no, hold on a second, i remember your voice and the way you speak, YOU are the one who helped me make my appointment!"

That guy is a sissy, so he speaks in a certain way lah okay. Distinguished way. Plus he say he's the only guy working there. So now there's only two reasons to why this shit is happening, right?

1) He booked the appointment wrongly on other day, or he totally forgot to book the appointment for G

2) He sees the deal coupon print out and he is reluctant to treat customers who pay lesser than full price nicely.

EITHER WAY, G didn't want to create a scene for his cb mistake and she tried to tell him about how it's the mother's birthday etc. So she requested for a slot now if any, or slightly later (she can go for a bite with her mum then come back for spa/ massage).

The guy say NO SLOT the whole day. And he also say even if there are slots, customers who choose to use coupon vouchers will only be entertained if they made prior appointment.

WHAT THE FUCK IS THIS?!?! On a regular weekday, late noon, where most people are working, THIS LOUSY FUCKED UP SPA, dare treat customers like this??!!!?!? NO SLOTS?! ARE YOU FUCKING KIDDING ME?!?!?

GROUPON, WHY YOU PARTNER SUCH SHIT COMPANY?!?!?!?!?

That guy messed up customer's appointment, treats customers like shit, and lie about having no slots for whole day, when the main idea is HE IS JUST FUCKING UNHAPPY TO SERVE CUSTOMERS WHO BUY VOUCHERS FROM COUPON SITES.

Now i hope you're happy, you lying faggot. I hope your parents are proud of you. Of how you screw up people's mother's birthday pampering treat.