Thank you, White Rabbit!

Sorry i haven't been updating this blog much despite some of you very kindly emailed me your good/ bad experiences with the service industry. I'd like to remind that i'd only put up information from original source (you blogged about it/ did a Facebook post about it/ tweeted about it etc).

This is so that i have a source to quote from and an identity for people to link this incident to. If i just post it up with no source it'd be as if it's my own experience. So thanks for the understanding if i can't put up your emails to me over the many months since this blog has started!

However, i'd still be more than glad to share your GOOD/ BAD experience with the service industry if you shared it on a blog/ on a public facebook update/ tweeted about it! Email me the link at qiutinger@gmail.com if you'd like to share it here! ^.^

Anyway this is a brand new post just for The White Rabbit @ Dempsey!

I'd like to thank their group manager Betty and manager Amos, for the help they rendered Josh (my bf, now fiance) for our proposal and dinner after.

I've read through their email exchange after the surprise proposal, and i could tell they were really happy for us and excited to have us there! Thank you!

And after the event, they also kept in touch to ensure we enjoyed that evening and asked for feedback to see how they can do better.

We don't have an answer to how they can do any better for now becox we are both still very grateful they helped out in the whole proposal! Amos especially was really "into it" and got into his role really well haha! Thank you!

Also, we'd like to thank them for preparing a super fulfilling and yummy dinner for us and our guests! The food was really great =) Thank you!

And me and Josh both really appreciate that you guys were so willing to help plan this even though it was quite last minute!

Thank you again, White Rabbit! We'd definitely make our way back soon with our friends and family!

Thank you, Fish&Co at Bugis Junction

Went out with Mich and Zhen the other day to pass them their Xmas presents and for dinner =D

We went to Fish n Co at Bugis Junction AND IT'S THE BEST CHOICE WE EVER MADE (for that evening at least haha).

First, we get greeted sincerely and warmly by a few of the staffs who are near us. And it's not just patronizing kind of greeting. It's the "Enthusiastically welcome you to join us this evening and let us serve you dinner and make you happy" kind of eye contact + smile + greet.

Not even exaggerating. I really think they place all the best, most polite, most passionate about good service staff in Fish n Co Bugis Junction outlet. Cox this is not the first time i experience good service there!!! The past few times, out of which, twice i written compliment letter to the staff. One in my own name, another for my sister.

You see those magazines on our table? The staff name Francis offered it to us after we made our order. He even asked if these were okay, if not he'd bring others.

WHAT IS THIS. IT'S THE BEST SERVICE I EVER RECEIVED IN SINGAPORE

*tears rolling down cheeks*

Yeah i don't visit posh restaurants much, but restaurants like Fish n Co, catering for general public, i gotta say they really top ALL of the restaurants in their league so far, service wise. Food wise, it's a given lah. With all those yummy and wide range of sauce they give out upon request, and fresh ingredients used, they're on the right track for sure.

Okay food came really fast that's one more plus point!

Anyway, i just wanna do a shout out to Fish n Co!!! Thank you!!! Thank you for hiring these staff! They really really made our evening =DDD

Francis and his colleagues has been really helpful and attentive! He'd come over our table and ask if we need any refill/ top up for our sauces/ iced water. And also few minutes after all the dishes are served, he took the initiative to ask if the food was alright. I wanna tell him, DOESN'T MATTER, YOUR GOOD SERVICE ALREADY WON 60% OF OUR HEARTS!!!!!!

This is how much good service matters. If you haven't already seen THIS BLOG that i set up, to point out the best and the worst of customer services in Singapore, you should =) I also share other bloggers' experiences there. Check it out okay! So far, V8 Cafe at Bugis Junction tops the rest =DDDD FOR BEING THE WORST *serious face*

Nope, i'd never let this go until that fucked up restaurant close down and stop traumatizing people. There was an incident where the ladyboss threw a hard object at one of her customers. It's juicy, you should read it. HERE!

If you wrote about a valid experience reasonably on your own blog, you're welcome to share it (good or bad!) on this blog!!! Just email me! =D

Thank you Fish n Co!!!

Thank you, Lenas Cafe

Find full blogpost HERE.

"Been visiting Lenas these few weeks made me feel alot better and I really feel like I have to blog about it to commend their service and food :)

The staff are efficient, they don't pretend not to see you. They take your orders politely, and don't show you face colour! If your food takes awhile to arrive, they will apologise when they send your food over (this happened when I was having pancakes today).

So generally, while their staff are not like super over enthusiastically friendly, they are polite and efficient, which is very good!

Also, there's this staff which I especially like to compliment!

If I'm not wrong, this lady is called Macon (stated on her name tag).

The first time I went to Lenas it was for the Bf's birthday lunch, and she was working there on that day. Although she didn't serve us exclusively, I think she was in charge of our bill for that meal.

The second time we went there, which was probably a few days after, she was working there as well, and she asked me whether I want to take the 15% student discount again, and when I offered to go back to my table and get the student card for her to see, she smiled at me and told me that it's okay, she remembered me from the last time (when I took the discount and showed her my student card). And so she just gave me the discount straightaway.

I mean, it's nice to be remembered ^^ But not only that, alot of staff working don't bother to give customers discounts if they don't ask for it! Plus she told me that she will give me the discount for the more expensive meal, when most places will discount your cheaper meal. She's super nice lor! If I'm not wrong she's probably a supervisor there or something :)

Anyway, in these past 2-3 weeks, I've been there about 4-5 times already. heheh.

And today I saw Macon working there again and she smiled at me in recognition even though she wasn't serving me.

Oh and during yesterday's meal of baked rice, we didn't even ask for the discount but they gave us the 15% discount without asking or anything. We checked the bill and we saw that they gave us a discount ^^ "

Find full blogpost HERE.